I AM a blue badge holder, and I have been three times to the new Golden Square, which I like very much.

But to exit the car park is a nightmare. At the exit barrier one cannot reach the button for assistance, only by getting out of the car with great difficulty, and then having to wait for a person to come and operate the barrier. My longest wait over three visits ranged from 10 minutes to 15 minutes.

In my opinion this system leaves a lot to be desired.

C RODGERS Newton-le-Willows.