A SURVEY carried out on visitors to Birchwood Shopping Centre reveals it has received top marks for customer satisfaction.
The shoppers' questionnaire was carried out during May by a team from of one of the country's leading independent retail business consultants.
There were 650 customers interviewed and the results were handed back to the shopping centre late last month.
Overall, the centre scored highly in all set criteria, including: clean toilets, friendly staff, and safety in the centre. The most rewarding achievement was the positive response they received from customers.
Gary Jones, Birchwood Shopping Centre manager, said: "We are delighted with the results for the centre. Customer satisfaction is extremely important to us and it's great that our shoppers are pleased with the service we provide."
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