ONLINE takeaway food service Just Eat has warned customers about a fake email requesting personal details from customers.

The email, which appears to be genuine, asks recipients who have used the Just Eat site to complete a survey rating their experience.

In return those who fill in the survey will be given a £10 credit to their account.

But in order to obtain the credit customers are told to enter personal details.

This includes a 16-digit card number, expiry date, security code, sort code and account number as well as password and date of birth.

A spokesman for Warrington Trading Standards said: "Just Eat have confirmed the email is not genuine and is a phishing email.

"If you get this email don’t complete the survey, reply or download any of the attachments just delete it.

"If you think you may have been duped by this email already take steps to protect your accounts and ensure you do not become a victim of ID theft."

In an email to customers, managing director Graham Corfield said users of the site would not be asked to pass on personal details via email.

He added: "Some customers are receiving particularly sophisticated scam emails.

“These emails look like they come from Just Eat and ask you to enter personal and Just Eat account details.

“Unfortunately, email scams are all too common on the internet.

“We encourage you to remain vigilant online, frequently change your passwords and make sure your passwords are robust.”

So how do you stay safe online?

Alarm bells should ring if you are asked to enter personal details via email.

If you're entering a competition with a service you're already a member of then you don't need to enter your bank details.

You should also never click on a link from an email and enter your password.

For general consumer advice ring Citizen’s Advice Consumer Advice service on 03454 04 05 06.